How to Change Nameservers ?

Nameservers tell your domain name where to find your website and email services. If you are moving your website to a new hosting provider or using custom DNS, you may need to update your domain’s nameservers.

Changing nameservers is a common task and usually takes only a few minutes to complete.

When You Need to Change Nameservers

You may need to update nameservers if:

• You purchased hosting from a new provider

• You are connecting your domain to a website builder

• You are using Cloudflare or third-party DNS

• Your hosting company gave you new nameserver details

• You are transferring website management to another service

Before You Start

Make sure you have the correct nameservers from your hosting provider. They usually look like:

ns1.examplehost.com

ns2.examplehost.com

Some providers may give more than two nameservers.

How to Change Nameservers at Govaio

1. Log in to your Govaio client area

2. Go to Domains

3. Select the domain you want to manage

4. Click Manage Domain

5. Open the Nameservers section

6. Choose one of the following:

Option 1: Use Default Nameservers

Use the current registrar default nameservers.

Option 2: Use Custom Nameservers

Enter the nameservers provided by your hosting provider.

Example:

ns1.yourhost.com

ns2.yourhost.com

7. Click Save Changes

How Long Does It Take?

Nameserver changes usually update quickly, but global DNS propagation may take:

• A few minutes to start

• Up to 24 hours in most cases

• Up to 48 hours in rare cases

During propagation, some visitors may see the old website while others see the new one.

Important Notes

• Website and email may temporarily route to old servers during propagation

• Make sure the new hosting account is active before changing nameservers

• Incorrect nameservers can make your website unavailable

• Double-check spelling before saving

How to Verify Nameservers

You can verify changes by:

• Checking the domain panel in your client area

• Using WHOIS lookup tools

• Using DNS checker websites

Common Issues

Nameservers Not Saving

Possible reasons:

• Invalid nameserver format

• Domain is locked by registry

• Temporary registrar sync issue

Website Not Working After Change

Possible reasons:

• Hosting account not configured

• DNS zone not created on new server

• Propagation still in progress

Need Help?

If you are unsure which nameservers to use, contact Govaio Support at support@govaio.com with:

• Your domain name

• Hosting provider name

• Nameservers you received

Our team will help you update them correctly.