Nameservers connect your domain name to your hosting server. You need to use the correct nameservers to make your website and emails work properly.
Log in to your client area:
https://my.govaio.com/login
Go to:
Services
Select your Hosting Service
Your hosting details page will display:
Primary Nameserver
Secondary Nameserver
Server Information
Example:
ns1.yourdomain.com
ns2.yourdomain.comor
ns1.govaio.com
ns2.govaio.comAfter purchasing hosting, a welcome email is sent to your registered email address containing:
Hosting Login URL
cPanel Details
Server IP
Nameservers
Search your inbox for:
“New Hosting Account Information”
“Welcome to Govaio”
Log in to cPanel
Open:
Server Information
or General Information
Look for:
Shared IP Address
Server Hostname
DNS Information
Update your domain nameservers at your domain registrar.
Replace existing nameservers with the ones provided in your hosting account.
Example:
ns1.govaio.com
ns2.govaio.comAfter updating nameservers:
Changes may take 5 minutes to 24 hours
Global DNS propagation depends on ISP caching
If you cannot find your hosting nameservers, contact support: