How to Create Email Accounts

You can create professional email accounts for your domain directly from cPanel.

Example:

info@yourdomain.com
support@yourdomain.com
sales@yourdomain.com

Step 1: Log in to cPanel

Open:

https://yourdomain.com:2083

or log in through:

https://my.govaio.com/login

Step 2: Open Email Accounts

  1. Go to the Email section

  2. Click Email Accounts


Step 3: Create New Email Account

Click Create or + Create.


Step 4: Enter Email Details

Fill in the following information:

Field

Example

Domain

yourdomain.com

Username

support

Password

Strong Password

Storage Space

1024 MB or Unlimited

Example email address:

support@yourdomain.com

Step 5: Click Create

Your email account will now be created successfully.


Step 6: Access Your Email Inbox

Webmail Login URL

https://yourdomain.com:2096

or

https://yourdomain.com/webmail

Log in using:


Email Configuration for Mobile/Desktop Apps

Use these settings in Outlook, Thunderbird, or mobile mail apps.

Setting

Value

Incoming Server

mail.yourdomain.com

IMAP Port

993

POP3 Port

995

Outgoing Server (SMTP)

mail.yourdomain.com

SMTP Port

465

Encryption

SSL/TLS


Purpose

Example

Support

support@yourdomain.com

Sales

sales@yourdomain.com

Billing

billing@yourdomain.com

Info

info@yourdomain.com


Common Issues

Problem

Solution

Cannot send emails

Verify SMTP settings

Login failed

Check password

Emails going to spam

Configure SPF/DKIM

Mailbox full

Increase storage quota



Need Help?

If you need assistance creating email accounts, contact support:

📧 support@govaio.com