If you're managing a website hosted with Govaio.com, understanding how DNS (Domain Name System) works is essential. One of the most powerful tools in your cPanel is the Zone Editor. It allows you to configure your domain’s DNS records easily, giving you full control over where your domain points—whether it’s for website hosting, email services, or external applications.
✅ This comprehensive guide is written exclusively for Govaio.com clients to simplify the use of Zone Editor and help resolve DNS-related issues.
📌 What is the Zone Editor?
The Zone Editor is a cPanel feature that lets you add, edit, and delete DNS records associated with your domain. It manages how traffic to your domain is routed—whether it’s web traffic, email delivery, or app services. With Govaio’s hosting environment, Zone Editor gives you direct access to:
- A Records
- AAAA Records
- CNAME Records
- MX Records
- TXT Records
- SRV Records
This makes it a critical component in configuring services like Google Workspace, Microsoft 365, Cloudflare, subdomains, email routing, and CDN services.
🧠 Why Use Zone Editor?
Here are just a few of the key use cases for Govaio users:
- 🔁 Point your domain to a different web host or server
- 📧 Route emails through third-party services like Zoho Mail, Google Workspace, or Outlook
- 🔒 Set up SPF, DKIM, and DMARC for email security
- 📡 Connect your domain with services like Discord, Shopify, or HubSpot
- 🌍 Verify your domain with search engines or online tools
📋 Understanding DNS Record Types
Let’s go through the key record types you can manage in the Zone Editor.
1. 🅰️ A Record (Address Record)
Points your domain to an IPv4 address.
📌 Example:
govaio.com → 192.0.2.1
Use it to:
- Point your domain to your hosting server.
- Connect a subdomain like blog.govaio.com.
2. 🔢 AAAA Record
Similar to A Record but used for IPv6 addresses.
📌 Example:
govaio.com → 2001:0db8:85a3:0000:0000:8a2e:0370:7334
Use it when:
- Your server supports IPv6 (future-proofing your website).
3. 🔗 CNAME Record (Canonical Name)
Points one domain to another domain instead of an IP.
📌 Example:
www.govaio.com → govaio.com
Use it for:
- Redirecting www to non-www.
- Connecting services like Shopify (shop.govaio.com → shops.myshopify.com).
4. 📬 MX Record (Mail Exchanger)
Tells mail servers where to deliver emails for your domain.
📌 Example:
govaio.com → ASPMX.L.GOOGLE.COM (priority 10)
Use it when:
- You use external email services (e.g., Google Workspace, Outlook 365, Zoho Mail).
5. 📝 TXT Record
Stores text-based information, usually for verification or email security.
📌 Examples:
- SPF: v=spf1 include:_spf.google.com ~all
- Google Site Verification: google-site-verification=abc123xyz
Use it for:
- Domain verification (e.g., Google Search Console, Facebook Business).
- Email security (SPF, DKIM, DMARC).
6. 📞 SRV Record
Specifies information about services, including port numbers.
📌 Example:
For Microsoft Teams or Discord integrations.
Use it for:
- Voice over IP (VoIP), chat services, or game servers.
🛠️ How to Use the Zone Editor in Govaio's cPanel
Step 1: Access Zone Editor
- Log in to your Govaio.com cPanel.
- Navigate to Domains > Zone Editor.
Step 2: Choose Your Domain
Select the domain you wish to edit.
Step 3: Add a Record
- Click "Manage" next to the domain.
- Click "Add Record" and select the type: A, AAAA, CNAME, MX, etc.
- Fill in the required fields:
- Name: e.g., blog or @ (for root domain).
- TTL: Leave default (14400), or lower if testing.
- Record Content: IP address, domain, text string, etc.
Step 4: Save Changes
Click "Add Record" or "Save Record" depending on the change.
🧪 Real-World Examples for Govaio Users
✅ Connect Your Site to a CDN (Cloudflare)
- Change A and AAAA records to Cloudflare IPs.
- Add CNAME for subdomains.
✅ Set Up Google Workspace (Gmail for Custom Domain)
- Add MX records provided by Google.
- Add TXT for SPF: v=spf1 include:_spf.google.com ~all
- Add DKIM (TXT) and DMARC (TXT) if needed.
✅ Create a Subdomain Pointing to Another Server
- A record: app.govaio.com → 123.45.67.89
✅ Verify Your Domain with Facebook/Google
- Add a TXT record: google-site-verification=XYZ
🛑 Common Issues and How to Fix Them
1. ❌ DNS Propagation Delays
After updating records, changes can take up to 48 hours globally due to DNS caching.
Fix: Be patient. Use tools like:
- https://dnschecker.org
- dig, nslookup in terminal
2. ❌ Wrong IP or TTL
Entering a wrong IP or TTL can misdirect your traffic.
Fix: Double-check data from your hosting/email provider before saving.
3. ⚠️ Conflicting Records
Multiple conflicting A or CNAME records can cause resolution failures.
Fix: Remove duplicates or obsolete records before adding new ones.
4. ⚠️ Mail Not Delivering
Improper MX or SPF configuration is a common culprit.
Fix: Validate with mail tools:
- https://mxtoolbox.com
- Check spam folders and SMTP logs.
📈 Best Practices for DNS Management
- ✅ Always back up your zone records before editing.
- ✅ Use 301 redirects for URL changes—not DNS alone.
- ✅ Keep TTL values lower (300–600) when testing.
- 🔒 Don’t expose sensitive info in TXT records.
💡 Expert Tips for Govaio Users
- Use AutoSSL with proper A and CNAME records to secure your site.
- Combine SPF + DKIM + DMARC to improve email deliverability.
- Use Wildcard Subdomains with CNAME: *.govaio.com → govaio.com
🔧 When to Contact Support
While Zone Editor is user-friendly, Govaio.com support is here for you if:
- You are unsure about record values.
- DNS changes are not propagating.
- Your email is being flagged as spam.
- You need help integrating third-party services (e.g., Google Workspace, Zoho, Microsoft 365).
👉 Visit https://govaio.com/support to raise a ticket or use live chat.
The Zone Editor gives Govaio.com customers powerful control over DNS configurations. From pointing your domain to the right server, to securing your email and connecting external services—understanding and managing your DNS records can make or break your online presence.
✅ This guide is written exclusively for Govaio.com users to empower you with reliable, secure, and scalable DNS control.