Unwanted spam emails can clutter your inbox, consume server resources, and sometimes pose security risks. At Govaio.com, we provide powerful tools to help you manage and reduce spam effectively. One of the key features in cPanel is the Spam Filters interface, which uses Apache SpamAssassin™, a widely trusted anti-spam platform.
This article covers how to configure Spam Filters, common issues, and tips to optimize spam management.
What Is Apache SpamAssassin™?
Apache SpamAssassin™ is an open-source email filtering system that analyzes incoming emails based on various rules and scoring techniques to identify spam. It filters, classifies, and blocks unsolicited bulk emails before they reach your inbox.
How to Use the Spam Filters Interface on Govaio.com
Step 1: Log in to Your cPanel Account
Access your hosting account via Govaio.com and navigate to the cPanel dashboard.
Step 2: Locate Spam Filters
Scroll down to the Email section and click on Spam Filters.
Step 3: Enable SpamAssassin™
If it’s not already enabled, turn on Apache SpamAssassin™ with a simple toggle or button.
Step 4: Configure Spam Threshold Score
- The Spam Threshold Score determines how aggressive the filter is.
- Lower scores catch more spam but might produce false positives.
- The default is usually 5.0; you can adjust this depending on your needs.
Step 5: Set Up Spam Box (Optional)
You can configure spam to be automatically moved to a dedicated spam or junk folder instead of being deleted or delivered to your inbox.
Step 6: Manage Spam Whitelist/Blacklist
- Add trusted senders to your whitelist to ensure their emails aren’t flagged.
- Add known spam sources to your blacklist to block them outright.
Common Issues and Solutions
Issue: Legitimate Emails Marked as Spam
- Adjust the spam threshold score to a slightly higher value.
- Add the sender’s email or domain to the whitelist.
Issue: Spam Emails Still Reaching Inbox
- Lower the spam threshold score for more aggressive filtering.
- Enable Spam Box feature to isolate suspicious emails.
Issue: Spam Folder Overloaded
- Regularly clean the spam folder manually or set automatic deletion rules.
- Train SpamAssassin™ by marking messages as spam or not spam.
Best Practices for Managing Spam
- Regularly review your spam settings and adjust as necessary.
- Keep your whitelist and blacklist updated.
- Educate your team or users on marking emails as spam to improve filtering accuracy.
- Combine SpamAssassin™ with other email security measures like SPF, DKIM, and DMARC for best results.
Need Help?
For any assistance with configuring Spam Filters or managing spam on your Govaio.com hosting account, contact our support team:
📞 Phone: +91-657-3599171
📧 Email: support@govaio.com
We are committed to ensuring your email communications remain clean and efficient.